When you speak of hospitality, the first profession that you can associate to that word are those of hoteliers as they have been trained to do such things. However, on top of that there are valets who as well makes it a point to leave impression to guests especially that they are the very first people who would be serving the visitors especially on hotels. West Bloomfield Valet are totally known for their kind and gentle service towards their guests.
To sum it all up, you are expected to assist in retrieving the vehicle of guests. That is your primary duty but then there are several things you are also expected to do along the way. For instance, you welcome the guests when you fetch them and you have to provide a subtle farewell when you send them off.
And one of which is trying to make these people feel special and valued. Every hoteliers including valets know that these people are the reason why they have jobs and so they have to at least make it up to them by allowing them to have the best time of their lives in the place they are staying at as of the moment.
Valet would try to do such a thing by having the heavy stuff carried either to the car when they arrived then place it right on the compartment of shuttles. Or perhaps carry it too when they reached the hotel and make sure to bring it to the right rooms for the customers to unpack their stuff when they feel like it.
Another thing you should bear in mind, your guests should feel comfortable and safe with you. You have to ooze the sense of security they feel when they have a valet with them. And that is something you can do through simplest things which you think does not even matter at all but it does and it always will be.
It may just be as simple as directions but it really mean something to the guests if their questions are answered well enough by the staff. With that, you can say that valets are somewhat immediate aides and help staff too. Valets may as well be asked to drive guests on some destinations they want to go to which is why they will need to make them feel safe.
Another thing is that valets may act as drivers if guests would request so. That being said, they need to practice their people skills so that these guests would feel like they are comfortable with valets driving. At the same time, they should feel safe as securing safety for the guests are one of the priority of every hotel there is.
Even on vehicle doors, you should as well make it sure to do such simple gesture. Its not even that huge on your part and when you do it, do not forget to keep a smile painted on your face. Its one way for you to tell that you sure are happy you get to serve them. And that also makes you extra friendly.
And mind you, such inconvenience would reflect on the performance of valets and they may have demerits out from that. They should at least have the audacity to be careful and gentle as much as possible. Being thoughtful is also a skill they should develop as the job would require much of that to keep the guests happy.
To sum it all up, you are expected to assist in retrieving the vehicle of guests. That is your primary duty but then there are several things you are also expected to do along the way. For instance, you welcome the guests when you fetch them and you have to provide a subtle farewell when you send them off.
And one of which is trying to make these people feel special and valued. Every hoteliers including valets know that these people are the reason why they have jobs and so they have to at least make it up to them by allowing them to have the best time of their lives in the place they are staying at as of the moment.
Valet would try to do such a thing by having the heavy stuff carried either to the car when they arrived then place it right on the compartment of shuttles. Or perhaps carry it too when they reached the hotel and make sure to bring it to the right rooms for the customers to unpack their stuff when they feel like it.
Another thing you should bear in mind, your guests should feel comfortable and safe with you. You have to ooze the sense of security they feel when they have a valet with them. And that is something you can do through simplest things which you think does not even matter at all but it does and it always will be.
It may just be as simple as directions but it really mean something to the guests if their questions are answered well enough by the staff. With that, you can say that valets are somewhat immediate aides and help staff too. Valets may as well be asked to drive guests on some destinations they want to go to which is why they will need to make them feel safe.
Another thing is that valets may act as drivers if guests would request so. That being said, they need to practice their people skills so that these guests would feel like they are comfortable with valets driving. At the same time, they should feel safe as securing safety for the guests are one of the priority of every hotel there is.
Even on vehicle doors, you should as well make it sure to do such simple gesture. Its not even that huge on your part and when you do it, do not forget to keep a smile painted on your face. Its one way for you to tell that you sure are happy you get to serve them. And that also makes you extra friendly.
And mind you, such inconvenience would reflect on the performance of valets and they may have demerits out from that. They should at least have the audacity to be careful and gentle as much as possible. Being thoughtful is also a skill they should develop as the job would require much of that to keep the guests happy.
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