Thursday 30 August 2012

Tips On How Individuals Can Improve Website Conversion Rate Easily

By Mitali Deypurkaystha


If you are wondering what the conversion rate is then you should know that it is a way of measuring the actual number of people who purchase items from your website. In many cases website owners put all their efforts into the number of ads they have but forget to take a look at their conversion rate. This is detrimental. If you know the right techniques to use then increasing your conversion rate is simple.

Strive to know what the unique selling point (USP) is. This is the unique factor that separates you from the all the rest. It is unfortunate that many businesses do not know what their unique selling points are and it goes against them so you should ensure you have identified what yours is and then augment it so that more and more clients will seek your services.

You also should have a variety of payment options to offer the visitors. Some people might not have credit cards and even those that do might not want to use them on the internet. This is why you have to have a number of different ways to accept payments for the convenience of the customers.

You should always strive to keep the customers informed. When the visitors come to a page they want to know when the product they have purchased will arrive at their door step. Give them an estimated delivery date and, if you can, email them when the product has been dispatched. By giving them as much information as you can about the status of their delivery you will gain their confidence.

You should also have a clear return policy on all the items you sell. Users are usually impressed with businesses that have a good return policy and are more likely to buy from them. If it is commercially viable you can offer free shipping for the returned items if it was a mistake on your part.

You should always be honest, clear and open about all the transactions. If some of the products you sell are out of stock then inform the clients. People get annoyed when they start the purchasing process only to find out the goods are not available at all. You should also include the shipping costs as well as the purchase price so that customers are fully aware of how much they are going to spend.

Strive to give all users a positive experience. You should always avail accurate, relevant and useful information to fulfil the needs of the visitors. But this information should be served in an entertaining and engaging manner to get a leg up on the competition.

The target audience you are aiming for is the most important factor to consider if you are to increase the conversion rate. All the content on your website should be catered for these people. When someone comes to your website looking for a product, they want to find out all the information they can on it and if you do not have this information they may leave and never come back. Provide all this information in abundance and this will capture their interest and may prompt them to buy from you. Your conversion rate will definitely increase if the target audience is satisfied.




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